Last updated: June 2025
This Privacy Policy explains how ph 25 collects, uses, stores, and protects the personal information of players and visitors in the Philippines. By registering or using our platform, you agree to the practices described here. We are committed to handling your data responsibly and transparently at all times.
When you register and use ph 25, we collect certain personal information necessary to operate your account and deliver our services. This includes your full name, date of birth, email address, mobile number, and payment details used for deposits and withdrawals in Philippine pesos. We also collect technical data such as your device type, IP address, browser information, and session activity to help us maintain platform security and improve your experience. Identity verification documents may be requested to comply with applicable regulations in the Philippines. All information collected is limited to what is genuinely necessary for the purposes described in this policy.
ph 25 uses your personal data to create and manage your account, process transactions, verify your identity, and provide customer support. We also use yourinformation to send you important account notifications, respond to enquiries, and where you have opted in, to share relevant promotional updates about games and offers available on the platform. Your data may also be used to detect and prevent fraud, money laundering, and other prohibited activities in accordance with Philippine law. We do not use your personal information for any purpose beyond what is described in this policy without your prior consent.
ph 25 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and technical infrastructure providers, all of whom are bound by strict confidentiality obligations. In certain circumstances, we may be required to disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines where required by applicable law. Any third party that receives your data on our behalf is permitted to use it only for the specific purpose for which it was shared. We take reasonable steps to ensure that all partners maintain appropriate data protection standards consistent with this policy.
We retain your personal information for as long as your account remains active and for a period thereafter as required by applicable regulations in the Philippines, including anti-money laundering and gaming compliance obligations. Account records, transaction histories, and identity verification documents are typically retained for a minimum of five years following account closure, unless a longer period is required by law. When your data is no longer needed, we take appropriate steps to securely delete or anonymise it. You may request information about the specific retention periods applicable to your account by contacting our support team. ph 25 reviews its data retention practices periodically to ensure they remain proportionate and compliant.
Our platform uses cookies and similar tracking technologies to recognise your device, maintain your session, and improve the overall functionality of the site. Essential cookies are required for the platform to operate correctly and cannot be disabled. We may also use analytics cookies to understand how players navigate the platform, which helps us identify areas for improvement. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect your ability to use some features of ph 25. We do not use tracking technologies to build advertising profiles or share behavioural data with third-party advertisers.
ph 25 implements industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their duties. We conduct regular security reviews and updates to our systems to address emerging threats and maintain the integrity of your information. In the unlikely event of a data breach that affects your rights, we will notify you and the relevant authorities in the Philippines in accordance with applicable law.
Under the Philippines Data Privacy Act of 2012, you have the right to access, correct, and request the deletion of your personal information held by ph 25. You may also object to the processing of your data in certain circumstances, or request that we restrict how we use it while a concern is being investigated. To exercise any of these rights, please contact our support team with your request and we will respond within the timeframe required by law. We may need to verify your identity before processing certain requests to protect the security of your account. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
ph 25 is strictly an adults-only platform and is not intended for use by anyone under the age of 21 in the Philippines. We do not knowingly collect personal information from minors. If we become aware that a minor has registered an account or provided personal data, we will take immediate steps to close the account and delete the associated information. Parents or guardians who believe a minor may have accessed our platform are encouraged to contact our support team promptly. We support responsible gaming and age verification measures to prevent underage access to our services.
ph 25 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law in the Philippines. When material changes are made, we will notify registered players through the platform or by email where reasonably practicable. The date of the most recent update is displayed at the top of this page. Continued use of the platform following any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your personal information.
If you have any questions about how ph 25 handles your personal data, our FAQ page covers the most common concerns from players across the Philippines. You can also review our Terms and Conditions and Responsible Gaming pages for more information about how we operate. If you are ready to join, registration is free and only takes a few minutes. Existing members can access their account at any time via the Login page.